Job description
PSS Facilitator (Non-structured PSS for Youth and Children) (One Female and One Male)
Number Of positions: 2
Position Location: Mosul – Nineveh Governorate
Reporting lines/line management: Psychologist
Duration: 11 months
Publishing date: 29th Oct 2025
Deadline for submission: 9th November 2025
ABOUT US:
The Lotus Flower is a non-governmental organization which is legally registered in the Federal Government of Baghdad and KRI. The Lotus Flower programs empower vulnerable women, girls and other community members so that they are safe, have opportunities to learn, the tools to become financially independent and the freedom to lead change. We provide safe social spaces inside refugee & IDP camps and implement projects to help them rebuild their lives and earn a living. We run multiple women’s and children centers for the IDP, refugee and host community in Iraq and have mobile teams in areas where static centers are not feasible.
The Lotus Flower services work to fill resource gaps by providing community-responsive programming which changes over time in response to feedback, but revolves around 6 pillars from the UN’s Sustainable Development Goals:
· Health & Safety (including MHPSS)
· Education and Livelihoods
· Peacebuilding & Human Rights
· Climate Change
We aim to provide the foundation for women, girls and other needed community members to rebuild themselves, their families, and their futures. As local implementers, we work at the grassroots level to get right into the heart of communities, listening to local needs and employing local communities to implement the programs.
Our main fundamental belief is that women and girls are powerful drivers of change, and we provide the support they need to reach their full potential and rebuild their futures. We strive for a world where they are safe from violence, free to access education, and are empowered to participate in their communities to drive social and economic change from within. We are investing in the future of women and girls because they play a vital role in resurrecting and strengthening communities. As local implementers, we work at the grassroots level to get right into the heart of communities. To ensure we meet their needs, we listen to the local community and employ local women to implement the programs.
The Lotus Flower has been widely recognized for its impactful and innovative work in advancing women's rights, economic empowerment, and justice for survivors. In 2021, the organization was honored with the CARE International Partnership Award, a prestigious recognition granted every four years to celebrate the professionalism and commitment of CARE’s global partners. Further affirming its dedication to women’s economic independence, The Lotus Flower received the IValues Award from the Friedrich Naumann Foundation under the “Economy and Jobs” category for the success and significance of its Women’s Business Incubation project. The organization also gained international acclaim through the PILnet Global Partnership Award for its groundbreaking initiative “Accountability for Yazidi Survivors of Atrocities by Da’esh,” which was recognized as one of the best cross-sectoral pro bono legal collaborations worldwide. Additionally, The Lotus Flower was a proud recipient of the UNHCR Innovation Award in 2022, further highlighting its commitment to delivering creative, impactful solutions for vulnerable communities.
Job overview:
The PSS Facilitator will be responsible for organizing and conducting group psychosocial support sessions for mentors and mentees participating in The Lotus Flower’s programs. These sessions aim to strengthen participants’ emotional resilience, stress management, coping skills, and interpersonal communication, enhancing their overall wellbeing and ability to maintain supportive family and community relationships.
Under the supervision of the Psychologist, the PSS Facilitator will deliver structured, inclusive, and participatory sessions that promote positive mental health, self-awareness, and cooperation among participants, contributing to a supportive environment for women’s empowerment and economic participation.
Duties and Responsibilities:
1. Group Facilitation and Psychosocial Activities
Plan and deliver structured group psychosocial support sessions for mentors and mentees to enhance coping mechanisms, self-esteem, and resilience.
Facilitate interactive and participatory activities such as guided discussions, storytelling, role play, relaxation techniques, and other creative methods that encourage self-expression and stress management.
Create a safe, supportive, and respectful group environment where participants feel comfortable sharing experiences and learning from one another.
Support participants in identifying personal and social stressors affecting their wellbeing and provide practical strategies for managing them.
Ensure sessions are gender-sensitive, culturally appropriate, and aligned with the project’s psychosocial goals.
Identify participants who may need individual counselling or specialized services and refer them to the project’s Psychologist following established referral procedures.
2. Coordination and Collaboration
Work closely with the Psychologist to design and adapt session content based on participant needs and feedback.
Coordinate with filed staff to align session schedules with other project activities.
Participate in weekly planning and debriefing meetings with the PM, Team Leader, and Psychologist to discuss progress, challenges, and lessons learned.
Maintain effective communication and collaboration with all project team members to ensure smooth implementation of psychosocial activities.
3. Monitoring and Documentation
Maintain accurate attendance records, participant lists, and session summaries using standard organizational formats.
Collect participant feedback through short pre/post evaluations or quick polls to measure changes in stress levels, communication skills, and resilience.
Document significant observations or behavioral changes among participants and share relevant information (confidentially) with the Psychologist for follow-up.
Contribute to monthly progress reports, summarizing activity outcomes, attendance, participant feedback, and lessons learned.
4. Awareness and Community Engagement
Support community engagement activities promoting mental health awareness, stress management, and positive family communication.
Participate in awareness and celebration events (e.g., International Women’s Day, 16 Days of Activism, Human Rights Day) to promote messages on resilience, self-care, and wellbeing.
Personal Competencies:
Excellent facilitation and communication skills in group settings.
Empathy, patience, and cultural sensitivity.
Strong interpersonal skills and ability to establish trust and rapport with participants.
Understanding of gender dynamics and psychosocial wellbeing.
Teamwork and ability to collaborate with multidisciplinary teams.
Strong organizational, documentation, and time management skills.
Ability to handle sensitive topics with confidentiality and professionalism.
Qualifications & Preferred Skills
· Bachelor’s degree in psychology, Social Work, Education, or related field.
· Minimum 2 years of experience facilitating psychosocial, recreational, or educational activities in community or humanitarian settings.
· Experience in group facilitation, peer support, or community-based psychosocial programming.
· Familiarity with MHPSS principles, stress management, and resilience-building approaches.
· Experience working with women and vulnerable groups, especially in post-conflict or recovery settings.
· Excellent communication skills in Kurdish, Arabic, and basic English.
· Competence in Microsoft Office (Word, Excel, Outlook) for reporting.
· Creativity, flexibility, and commitment to promoting wellbeing and gender equality.
Compliance
Ensure compliance with TLF policies and protocols of confidentiality, non-discrimination, consent, respect and safety.
Ensure that beneficiaries are duly informed on the Complaint Mechanism and can give their feedback on TLF structured PSS activities.
Ensure that the CoC and the child safeguarding policy is respected and promoted amongst the team.
Strict confidentiality, respect for human dignity, and ethical professional conduct are mandatory components of this role.
How to apply:
Please send your updated CV and cover letter to careers@thelotusflower.org while mentioning PSS Facilitator (Non-structured PSS for Youth and Children) as the subject of your email.
CVs and cover letters that are in the form of pictures, and screen-shots will not be accepted.
CVs that do not include the subject line will not be considered.
Due to the volume of applications only successful candidates will be contacted.
Applications past the expiration date of the advertisement will not be considered.