Job Description: Case Worker

Number of positions: 1

Duration: 3 months

Location:  Duhok Governate and Zakho ID

Published Date: 28th September 2023

Deadline of submission: 5th October 2023

About Us:

The Lotus Flower is a non-governmental organization that empowers vulnerable women and girls so that they are safe, and have opportunities to learn, the tools to become financially independent, and the freedom to lead change. We provide safe social spaces inside refugee camps and implement projects to help them rebuild their lives and earn a living. We run four women’s centers for the IDP, refugee, and host communities in Kurdistan 

Our programs are based on pillars from the UN's 2030 Sustainable Development Goals:

·       Health & Safety

·       Education & Livelihoods

·       Peace building & Human Rights

·       Climate Change

Our centers implement much-needed livelihood training, language courses, computer training, mental health support, fitness and health training, and awareness sessions and advocacy on women's rights and gender-based violence. 

We aim to provide the foundation for women to rebuild themselves, their families, and their futures. As local implementers, we work at the grassroots level to get right into the heart of communities, listening to local needs and employing local women to implement the programs. Our fundamental belief is that women and girls are powerful drivers of change, and we provide the support they need to reach their full potential and rebuild their futures.

Duties and Responsibilities:

●    Provide beneficiaries with information specifically about the capacity to provide services in general.

●   Good knowledge of BIA and BID forms which stands for best interest of the child and best interest determination. Managing the cases who are in need of this specific service.

●   Focus on the needs of an individual child and their family, ensuring that concerns are addressed systematically in consideration of the best interests of the child and building upon the child and family’s resilience.

●  Work in accordance with established case management processes, ensuring each case follows a series of steps (as shown below) involving children’s meaningful participation and family empowerment throughout.

●    Involve the coordination of services and supports within an interlinked or referral system

●   Use systems for ensuring the accountability of case management agencies (within a formal or statutory system where this exists).

●  Are provided by one key worker (referred to as a case worker or case manager) who is responsible for ensuring that decisions are taken in the best interests of the child, the case is managed in accordance with the established process, and who takes responsibility for coordinating the actions of all actors.

●   Provide Child Protective Services Investigations and ongoing services under the supervision of a certified social worker.

●   Provide services related to child abuse/neglect, child welfare, and law enforcement referrals.

●  Provide assessment, conduct home visits and supervised visitation. Provide counseling and case management services to children, individuals, and families for court-ordered and voluntary cases related to child protection, child welfare, delinquency, and status offenses under the supervision of a certified social worker.

●    Make decisions/recommendations regarding law enforcement and non-law enforcement intake referrals including case closure.

●    Conduct intake inquiry interviews with children, youth, and families to determine the range of services needed including financial support (cash assistance) by individuals and families through interviews, home visits, collateral contacts, etc.

●  Coordinate services with other agencies, disciplines, and community members such as law enforcement, schools, attorneys, mental health, and alcohol besides other drugs, etc.

●   Complete case-related documents including correspondence, case decisions, and general documentation.

●    Participate in section and department meetings, work-related committees, and training

●    Participate in the Child Abuse Response Effort (C.A.R.E.) Team

●  Assist in development, and coordination and participates in the multi-discipline coordination teams; including the Child Death Review Team.

●   Act as the child abuse and neglect electronic database “Super-User” for Children and Families Section.

● Provide informational presentations to other staff, professionals, and community groups related to department programs and policies.

●  Participate in supervision/consultation.

●  Perform other duties as assigned.

●  Contact with the public when necessary.

Qualifications:

·   Minimum of a four-year degree from an accredited college social work degree preferred but will consider:  sociology, psychology, criminal justice, or another approved human services program

·    Minimum of one year of experience providing social work related to children and families

·    Experience in computer use including Microsoft software, word processing, spreadsheets e-mail, etc. 

How to apply:

·       Please send your updated CV to careers@thelotusflower.org while mentioning “Case Worker” as the subject of your email.

·       CVs and cover letters that are in the form of pictures, and screenshots will not be accepted.

·       CVs that do not include the subject line will not be considered.

·       Due to lack of resources, only successful candidates will be contacted.