Job Description: Child Protection Case Worker (Female)

Number Of positions: 1

Duration: 3 Months (with possible extension)

Location:  Duhok Governorate, and Zakho in depended administration

Publishing date: 18th Feb 2025

Deadline of submission: 28th Feb 2025

 

ABOUT US:

The Lotus Flower is a non-governmental organization which empowers vulnerable women and girls so that they are safe, have opportunities to learn, the tools to become financially independent and the freedom to lead change. We provide safe social spaces inside refugee camps and implement projects to help them rebuild their lives and earn a living. We run four women’s centers for the IDP, refugee and host community in Kurdistan 

Our programs are based around pillars from the UN's 2030 Sustainable Development Goals:

●      Health & Safety

●      Education & Livelihoods

●      Peace building & Human Rights

·         Climate change

Our centers implement much-needed livelihood training, language courses, computer training, mental health support, fitness and health training, and awareness sessions and advocacy on women's rights and gender-based violence. 

We aim to provide the foundation for women to rebuild themselves, their families, and their futures. As local implementers, we work at the grassroots level to get right into the heart of communities, listening to local needs and employing local women to implement the programs. Our fundamental belief is that women and girls are powerful drivers of change, and we provide the support they need to reach their full potential and rebuild their futures.

Duties and responsibilities:

The case worker is responsible for identifying, assessing, and addressing protection concerns for vulnerable and at-risk children and families as part of TLF’s child protection response for Syrian and non-Syrian refugees. The role involves comprehensive case management, psychosocial support, and coordination with relevant services to ensure the best interests of the child.

 

1. Provision of Intervention and Psychosocial Support

1.1. Identify individual cases, assess protection risks, and develop case management plans.

1.2. Document all cases using standardized forms and databases (CPIMS+ and UNHCR proGres v4), ensuring data confidentiality.
1.3. Ensure timely implementation of services and action points outlined in case plans, with regular progress reviews.
1.4. Conduct regular follow-ups, including home visits, psychosocial support, referrals, coordination, and access to necessary services for children and families.
1.5. Conduct Best Interest Assessments (BIA), Best Interest Determinations (BID), Monitoring and Reporting Mechanism (MRM), Emergency Case Assessments (ECA), and Multi-Sectoral Case Assessments (MCA) as required.
1.6. Adhere to standard documentation processes and best practice guidelines in case management.
1.7. Build and maintain trusting relationships with children, families/caregivers, camp management, and service providers within and outside camps.
1.8. Participate in training sessions, workshops, team meetings, and case conferences as requested by the Child Protection Project Manager, CP Coordinator, and Case Management Supervisor.
1.9. Support Unaccompanied and Separated Children (UASC) with family tracing and reunification efforts within the Kurdistan Region of Iraq (KRI).
1.10. Perform other duties as assigned.

2. Referrals and Coordination with Service Providers, External Partners, and Child Protection Community Groups;

2.1. Coordinate with organizations and agencies to facilitate referrals to specialized services.
2.2. Establish and maintain rapport with the community and social support networks to enhance the protection, care, and development of vulnerable children.
2.3. Work with child protection committees outside of camps to identify and manage child protection cases within the community.
2.4. Conduct regular visits to schools and Child & Youth-Friendly Spaces (CYFS) to collaborate with teachers and facilitators on identifying and referring at-risk children.

3. Reporting:

3.1. Provide monthly reports to the Case Management Supervisor.
3.2. Maintain and update case files in CPIMS+, ensuring records and documentation are secure and confidential.
3.3. Prepare BIA/BID/MRM/ECA/MCA reports in English, ensuring clarity and detailed information.
3.4. Upload information on the specific needs of vulnerable refugees and asylum seekers to UNHCR proGres v4.

 

Qualifications & Preferred Skills:

·         Education: Minimum of a bachelor's degree from an accredited institution, preferably in Social Work. Degrees in Sociology, Psychology, Criminal Justice, or other related human services fields may also be considered.

·         Experience:

  • Minimum of one year experience providing social work and related to children and families

  • Minimum of one year’s experience in CP with INGO/NGO.

  • Previous work experience with children is an asset.

    Ability to work independently in a rapidly changing professional environment with a view towards establishing administrative procedures and protocol that will ensure optimal functioning of the operation.

  • Good interpersonal, organizational, and time management skills.

  • Ability to maintain the highest degree of discretion.

·         Languages: Fluency in spoken and written Arabic and Kurdish is essential, and good English skills.

 

·         Computer Skills:

 

  • Proficiency in Microsoft Excel.

  • Strong command of Microsoft Office Suite (Outlook, Word, PowerPoint) and other relevant software.

 

·      Personal Competencies:

·         Strong ability to collaborate and work both independently and within a team.

·         Adaptable and comfortable in multicultural environments, with the ability to perform effectively under pressure.

·         Committed to teamwork and problem-solving, with a proactive and solutions-oriented mindset.

·         Excellent interpersonal and communication skills, with the ability to convey complex concepts in clear, accessible language.

 

Compliance:

·         Ensure compliance with TLF policies, including confidentiality, non-discrimination, consent, respect, and safety protocols.

·         Ensure beneficiaries are informed about the Complaint Mechanism and have opportunities to provide feedbacks.

·         Uphold and promote the Code of Conduct (CoC) and child safeguarding policies within the CP team.

 

HOW TO APPLY:

·         Please send your updated CV and cover letter to careers@thelotusflower.org  while mentioning “Child Protection – Case worker “as the subject of your email.

·         CVs and cover letters that are in the form of pictures, and screen-shots will not be accepted.

·         CVs that do not include the subject line will not be considered.

·         Only shortlisted candidates will be contacted.

·         Applications past the expiration date of the advertisement will not be considered.